Do you offer just maintenance?

Typically we provide support for sites which we have built. However, we can discuss your platform (and possibly switching to our service) to see if we can help you.

Are there cancellation fees?

Nope! Managed Care Plans are monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from the Managed Care Plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that you signed up for per your contract 🙂

Does my plan's update time roll over?

Unfortunately no. The retainer of hourly updates is covered for that time period but does not rollover or add up for later use..

What if I require more time than the monthly support allows?

We’ll always try to get your updates done within the allotted time to save you some extra cost but if you have a decent amount of updates that require more hours, prior to doing any of the work, we’ll give you an estimate on any additional cost.

Illustration of mountain landscape with japaneese-style buildings.Illustration of mountain landscape with japaneese-style buildings.
Illustration of spilled ink.